Operation Manager (10010)

Responsibilities:
• Supervise all business and financial operations.
• Supervise executive committee meetings and strategy sessions.
• Design, implement and manage a cohesive financial and operational strategy and
ensure operational efficiency
• Working closely with business teams to support investors in terms of disbursements and
transaction settlement
• Manage all strategic business operations including the development and adoption of best
practices and policies and procedures
• Handle entire documentation at pre-disbursement stage including Legal (Loan
Agreement, KYC Checks, etc.)
• Reaching out to assists customers and help in documentation like NDC, SOA,
Repayment Schedule, etc.
• Oversee internal and outsourced Accounting / Finance, Marketing /
Communications, Human Resources, and Compliance / Legal functions
• Serve as the key contact for all internal communications and operational
issues.
• Working with finance function to ensure bank accounts are reconciled as per
standard practices.
• Supervise outsourced accounting operations and financial reporting functions
• Oversee employee relations, recruitment and professional development and
training programs
• Manage repayments and collection of funds through various channels and modes like
NACH, Cheques, etc.
• Develop business cases and drive the adoption of processes that streamline
strategic decision making
• Monitor IT and Information Security processes
• Oversee all investor relations activity, including management of external banking and
capital markets relationships
• Manage internal and outsourced Compliance and Legal functions
• Preparing regular reports and MIS to leadership team around the performance of the
business